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Create Your Design

One Tile at a Time

Tile Damage

Water Infiltration

One of the primary causes of tile damage is water infiltration. Moisture can seep through grout lines and cracks in the tiles, leading to swelling, warping, and delamination of tile surfaces. In bathrooms, kitchens, and other wet areas, prolonged exposure to moisture can also promote mold and mildew growth, further compromising the integrity of the tiles and surrounding materials.


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Physical Trauma

Another common cause of tile damage is impact or physical trauma. Heavy objects dropped onto tile floors or countertops can cause chips, cracks, or fractures in the tiles. Similarly, furniture legs dragged across tiled surfaces or accidental impacts from household activities can lead to visible damage. Proper precautions such as using furniture pads, area rugs, or protective mats can help minimize the risk of impact-related tile damage.

Improper Installation

Improper installation practices can also contribute to tile damage over time. Tiles that are not securely bonded to the substrate or grouted incorrectly may become loose, resulting in uneven surfaces, tripping hazards, and further damage to adjacent tiles. Additionally, inadequate subfloor preparation or use of subpar adhesives and grouts can compromise the structural integrity of the tiled surface, leading to premature failure and the need for costly repairs.

Temperature Changes

In regions with fluctuating temperatures and freeze-thaw cycles, thermal expansion and contraction can cause tiles to crack or separate from the substrate. This phenomenon is particularly common in outdoor tile installations such as patios, walkways, and pool decks. Proper installation techniques, including the use of expansion joints and flexible adhesives, can help mitigate the effects of temperature-related tile damage.

Wear and Tear

Lastly, natural wear and tear over time can cause tiles to become worn, faded, or discolored. High-traffic areas such as entryways, hallways, and living rooms are especially susceptible to abrasion from foot traffic and general use. Additionally, exposure to UV radiation from sunlight can cause colors to fade and surfaces to degrade, particularly in outdoor tile installations. Regular cleaning, maintenance, and periodic resealing can help prolong the lifespan of tiles and preserve their appearance for years to come.


Tile Repair


Assess the extent of the damage to determine the best course of action. For minor issues like small chips or cracks, repairing the tile may be feasible. However, for more significant damage or if the tile is loose, it may need to be replaced entirely. Once the assessment is complete, gather the necessary tools and materials, including replacement tiles if needed, tile adhesive, grout, a grout float, and a tile cutter.


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Next, prepare the damaged tile and its surrounding area for repair. Clean the surface thoroughly to remove any dirt, dust, or debris that could interfere with the adhesion of the adhesive and grout. Use a scraper or putty knife to remove any loose or damaged grout surrounding the tile, being careful not to damage adjacent tiles. If the tile is cracked or chipped, use sandpaper or a diamond-coated file to smooth the edges and create a clean surface for the adhesive.


Once the preparation is complete, apply tile adhesive to the back of the replacement tile using a notched trowel. Press the tile firmly into place, ensuring it is level with the surrounding tiles and properly aligned. Use tile spacers to maintain uniform spacing between tiles, if necessary. Allow the adhesive to dry completely according to the manufacturer’s instructions before proceeding to the next step.


After the adhesive has cured, it’s time to grout the repaired tile. Mix the grout according to the manufacturer’s instructions until it reaches a smooth, creamy consistency. Use a grout float to spread the grout evenly over the tile surface, working it into the joints between tiles. Wipe away any excess grout with a damp sponge, being careful not to disturb the grout lines. Allow the grout to dry for the recommended time before cleaning the tiles with a damp cloth to remove any remaining residue.

Final Inspection

Finally, once the grout has fully cured, inspect the repaired tile to ensure it blends seamlessly with the surrounding tiles and is securely in place. If necessary, apply a grout sealer to protect the grout from moisture and stains. With proper care and maintenance, the repaired tile should provide years of reliable service, restoring both the functionality and aesthetic appeal of the tiled surface.


Choosing a Tile Repair Company


Experience and Expertise

Look for a company with extensive experience in tile repair. Check their portfolio or ask for references to gauge their proficiency in handling various types of tile repairs, including ceramic, porcelain, marble, and mosaic tiles.


Licensing & Certification

Ensure that the company is licensed and certified to perform tile repair services in your area. This ensures that they meet industry standards and regulations, and they possess the necessary expertise to handle your project professionally.


Reputation and Reviews

Research the company’s reputation by reading reviews and testimonials from previous clients. Positive reviews and recommendations indicate reliability, quality workmanship, and customer satisfaction.


Insurance Coverage

Verify that the tile repair company carries adequate insurance coverage, including liability insurance and worker’s compensation. This protects you from liability in case of accidents or damages that occur during the repair process.


Quality Materials

Inquire about the quality of materials the company uses for tile repairs. High-quality adhesives, grouts, and sealants ensure durable and long-lasting results. Additionally, ask if they offer options for matching the existing tile color and texture for seamless repairs.



Assess the company’s communication and professionalism during the initial consultation and throughout the repair process. A reliable company should be responsive, transparent, and able to address any questions or concerns you may have.


Guarantees and Warranties

Inquire about the company’s guarantees and warranties on their workmanship and materials. A reputable tile repair company should stand behind their work and offer warranties to provide peace of mind to customers.


Availability and Scheduling

Consider the company’s availability and flexibility in scheduling the tile repair project. Choose a company that can accommodate your timeline and minimize disruptions to your daily routine.

Our Process

Step by Step

Consultation, Design & Planning, Surface Preparation, Installation, and Grouting & Finishing

Consultation: Understanding Your Vision

  • Functional Requirements: Understanding the intended use of the tiled space helps us recommend suitable materials and designs.
  • Aesthetic Preferences: We explore your style preferences, color schemes, and desired ambiance to create a cohesive design.
  • Budgetary Considerations: Our goal is to find a balance between quality, aesthetics, and affordability to ensure a satisfactory outcome within your budget.

Design & Planning: Crafting Your Vision

  • Layout: We analyze the layout of the space to determine the most suitable tile placement and pattern, optimizing both functionality and visual appeal.
  • Patterns and Textures: Whether you prefer classic elegance or contemporary flair, we offer a wide range of tile patterns and textures to suit your taste.
  • Material Selection: From ceramic and porcelain to natural stone and glass, we guide you through the selection process, recommending materials that align with your design goals and practical requirements.
  • Accessibility and Safety: For spaces such as bathrooms and kitchens, we consider factors such as slip resistance and ease of maintenance to ensure both safety and convenience.
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Surface Preparation: Laying the Foundation for Success

  • Substrate Assessment: We start by assessing the condition of the substrate (the underlying surface) to identify any structural issues, such as cracks, unevenness, or moisture problems.
  • Substrate Repair: If any defects are found, we address them promptly using appropriate repair techniques, such as filling cracks, leveling uneven surfaces, or applying waterproofing membranes to prevent moisture infiltration.
  • Priming: To enhance adhesion and promote bond strength, we apply a suitable primer to the substrate before tile installation.
  • Layout Planning: We carefully plan the layout of the tiles, taking into account factors such as room dimensions, tile size, and design preferences. This ensures optimal placement and minimizes cutting and waste during the installation process.

Installation: Bringing Your Vision to Life

  • Setting Materials: Depending on the substrate and tile type, we select the appropriate setting materials, such as thinset mortar or adhesive, to ensure proper bonding and adhesion.
  • Tile Placement: Our skilled craftsmen carefully lay each tile according to the planned layout, ensuring consistent spacing, alignment, and levelness.
  • Cutting and Shaping: When necessary, we expertly cut and shape tiles to fit around obstacles, corners, and irregularities, maintaining the integrity of the design.
  • Grouting: Once the tiles are set in place, we proceed to apply grout between the joints, providing stability and a polished finish. We offer a variety of grout colors to complement your design and enhance the overall aesthetic.
  • Quality Assurance: Throughout the installation process, we conduct regular quality checks to ensure that every detail meets our exacting standards of excellence.

Ceramic Tiles

Glass Tiles

Porcelain Tiles

Natural Stone Tiles

Full Range of Styles and Colors to Choose From

Bathroom Tile Installations

Elevate your bathroom with our expert tile installation services, enhancing both style and functionality.

Kitchen Tile Installations

Transform your kitchen into a culinary haven with our precision tile installations, blending aesthetics with durability.

Fireplace Tile Installations

Create a cozy focal point in your home with our fireplace tile installations, adding warmth and charm to any space.

Pool Tile Installations

Dive into luxury with our pool tile installations, combining beauty and durability for a stunning aquatic oasis.


Custom Tile Designs & Installations

Let your creativity flourish with our custom tile designs and installations, tailored to reflect your unique style and personality.

Floor Tile Installations

Enhance the beauty and functionality of your floors with our expert tile installations, offering durability and timeless elegance.

New Tile Work as Part of Remodeling

Refresh your space with new tile work as part of your remodeling project, revitalizing your home with modern flair.

Tile Repair & More

Restore the beauty of your tiled surfaces with our professional tile repair services, addressing cracks, chips, and other imperfections seamlessly.


Endless Variety of

Tile Installation Services



Unlock the Perfect Tile Trend

Wood Look

Embrace the warmth and natural beauty of wood with tile options that mimic the appearance of hardwood floors, perfect for bringing a rustic charm to any room.

3D Tiles

Add depth and dimension to your walls with 3D tiles, creating visually stunning focal points that play with light and shadow for a modern aesthetic.

Chevron Pattern

Make a bold statement with chevron pattern tiles, featuring a dynamic zigzag design that adds movement and visual interest to floors and walls.


Channel timeless elegance with terrazzo tiles, characterized by colorful specks and flecks embedded in a smooth surface, offering a sophisticated yet durable flooring solution.

Black & White

Create classic elegance with black and white tiles, a timeless color combination that adds contrast and sophistication to any space.

Return to Color

Embrace vibrant hues and bold patterns with a return to color trend, injecting personality and energy into your design scheme for a lively and expressive ambiance.

 The Washington State Masonry Company


Benefit from our years of experience and dedication to excellence. Our skilled craftsmen are passionate about delivering top-notch tile installations that exceed your expectations..

Quality Materials

We source premium tiles from reputable manufacturers, ensuring durability, aesthetics, and a vast array of options for our clients.

Customer Satisfaction

Your satisfaction is our priority. From the initial consultation to the final walkthrough, we prioritize communication, transparency, and exceeding your vision.

Licensed and Insured

Washington Masonry Company is a licensed and insured contractor, providing you with peace of mind throughout the entire process.


What types of tile do you install?

We install a variety of tiles, including ceramic, porcelain, glass, stone (marble, granite, slate), and mosaic tiles. If you have a specific type in mind, please contact us to discuss your project.

How do I prepare my space for tile installation?

Before we begin installation, ensure that the area is clean, dry, and free of any obstructions. Remove any furniture, appliances, or fixtures. If you need assistance with preparation, let us know and we can help.

How long does tile installation take?

The duration of the installation process depends on the size and complexity of the project. Typically, a standard room can take 2-4 days from start to finish, including preparation, installation, and drying time.

Can you install tiles over existing tiles?

In some cases, tiles can be installed over existing tiles, provided the existing tiles are in good condition and properly adhered. Our team will assess your specific situation and recommend the best approach.

Do you provide a warranty for your work?

Yes, we offer a warranty on our tile installation services. The terms of the warranty vary based on the materials used and the scope of the project. Please ask us for specific details about our warranty coverage.

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The Washington State
Masonry Company

License No. BRICKBD809Q4

We offer same day or same week in-person estimates and project completions
5 year warranty on all workmanship

15-20 Year Warranty on all Workmanship

Based out of Federal Way, WA

Call Us At: 206-437-6582